Louis Rossmann Says NYC Consumer Affairs Couldn't Explain Its Law
Louis Rossmann · Commentary · 16 min · 2021 · YouTube title: NYC DOESN'T KNOW ITS OWN LAWS!
Why it's here
HN cites it as a concrete example of bureaucrats not knowing the rules they enforce on small businesses.
What it covers
Louis Rossmann recounts calling NYC's Department of Consumer Affairs after his repair business was fined, only to find the agency staff could not explain what the law required. The call starts around 3:14.