SNL: Nick Burns Trains a New Tech Support Guy
Saturday Night Live · Comedy · 4 min · 2013 · YouTube title: Nick Burns, Your Company's Computer Guy: New Tech Guy - Saturday Night Live
Why it's here
Used as shorthand for the arrogant, dismissive tech support person in jokes and comparisons.
What it covers
An SNL sketch in which Nick Burns, the condescending IT guy, trains a new tech support hire to mock users over simple computer problems.